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Stay informed with the latest updates and enhancements to our platform.
This site covers new features, software improvements, bug fixes, and important
announcements to help you make the most of our tools and optimize your business processes.
Keep up with everything you need to know to ensure a seamless experience
and take advantage of new functionalities as they’re released.
We’re dedicated to keeping you up-to-date and elevating your learning experience.
Be sure to bookmark this page - https://get.melodiesbusinesssolutions.com/crmsolutions
and visit often to see how we're continuously working to support your success.
Looking for a particular topic?
Let our library find it for you.
Just type in a word, such as website or
email and it will do the searching for you.
Need to see the most recent updates?
Click on HOME BUTTON and it will take you to the most recent posts.56
Recent Posts? d⬇️
Melodies Business SolutionsCustom Objects create associations between contacts or fields, helping you easily track, manage updates, and automate processes related to these relationships. This new feature allows you to develop object-specific workflows. Triggering workflows based on custom object-related triggers and defining actions to automate your processes.
Melodies Business SolutionsThe Customer Replied Trigger creates automated responses and manages customer interactions, so conversation management must be relevant to the channel. Previously, if the channel was a chat widget, you could not differentiate it depending on specific widgets. But with the addition of Chat Widget & Live Chat Filters, you can now limit your workflow as needed.
Melodies Business SolutionsOne of the most exciting aspects of Communities is gamification. It helps you give your members a sense of purpose and encourages them to spend more time participating in your groups. With Community Leaderboard Trigger & Actions you can simplify the upkeep of your interactions and rewards.
Melodies Business SolutionsKeeping conversations clear and structured removes uncertainty from your customers and helps them engage with your business easily. With Quick Replies, you can provide predefined message suggestions that customers can easily tap to send, reducing the entry barrier for interactions and enabling quicker responses.