Form & Survey Update | Hyperlinks To Text

A small business owner can now include a link to their privacy policy within a form to provide customers with important information and instill trust without disrupting the form completion process.

Form & Survey Update | Hyperlinks To Text: The new feature enables businesses to add hyperlinks to text fields within forms and surveys, allowing them to enhance customer experience by providing additional context or resources through direct links.

⭐️ Why Does It Matter To Your Business?

• Improved Customer Experience: Businesses can enrich their forms and surveys by providing direct access to privacy policies, terms of service, or other important information through hyperlinks.

• Increased Engagement: By embedding hyperlinks in text fields, businesses can guide respondents to additional resources, increasing engagement and potentially driving more informed interactions.

• Streamlined Workflow: This feature saves time and effort by allowing businesses to directly link to relevant resources without relying on separate instructions or additional steps.

⭐️ How To Use Form & Survey Update | Hyperlinks To Text:

1. Access the “Sites” from the left navigation menu and then click on Form/Surveys from the upper navigation menu and then create new or edit existing ones.

   

2. In the builder click on the “+” icon and add the Text element by drag and drop.

   

3. Select the text and then click on three dots and then click on the hyperlink icon.

   

4. Add the URL and click on the Confirm button.

   

5. Save and preview to see the added link.

   

The ability to add hyperlinks in forms and surveys enhances the customer experience by offering seamless access to important resources, creating a more professional and engaging experience for both the business and their audience within the CRM.